CELLIANT365 Return Policy

Sheets, Pillowcases, Pillows & Bedding Bundles

60-Night Bedding Trial

We want you to feel the difference of CELLIANT365 bedding in your own sleep routine. If your eligible CELLIANT365 sheets, pillowcases, pillows, or bedding bundle purchased directly from our website isn't the right fit, you may request a return or exchange within 60 nights of delivery.

This policy applies only to purchases made directly through our website. If you purchased through Amazon, please refer to Amazon's return policy. Wholesale, gift, tradeshow, distributor, and other purchases made outside our website are not covered by this policy unless we've separately authorized an exception.

Exchanges and store credit are free within the 60-night bedding trial. Refunds are issued to your original payment method, less the return-label fee, once we receive and process your returned item.

CELLIANT365 Errors: Wrong, Damaged, Defective, or Missing Items

If we made a mistake — including sending you the wrong, damaged, defective, or missing item — we'll make it right:

• We'll refund the full product price, original shipping, and applicable taxes
• We'll waive the return-label fee
  
• We'll provide a prepaid return label if a return is needed
  
• We'll send you a discount code as a thank-you for your patience

Refunds are typically issued within 5–10 business days after we receive and process your return, though your bank or payment provider may require additional posting time. We reserve the right to limit returns or exchanges in cases of suspected misuse, fraud, or excessive return activity.

Socks & Sleep Masks

CELLIANT365 socks, viscose sleep masks, and silk sleep masks are final sale once opened or unsealed, for hygiene reasons. If unopened and factory-sealed, they may be returned within 30 days of delivery. Wrong, damaged, or defective items are always covered under our error policy above.

How to Start a Return

Email us at support@celliant365.com with:

• Subject line: "Return"
• Your order number
• Your name
• Reason for return

We'll send you return instructions and, where applicable, a prepaid return label. When you send your item back, please:

• Pack it securely
• Include your order number inside the package

Refunds

Once we receive and process your return, refunds are typically issued within 5–10 business days to your original payment method. Your bank or payment provider may require additional posting time.

Gifts

Gift returns follow the same process. Refunds are issued to the original payment method used at checkout.

This policy does not affect your statutory rights.